It does not matter what part of the country you might work in. It could very well be right here in Indianapolis or somewhere in central Indiana. You report to work one morning and you find out that you have a new boss. A general manager, newly hired from the outside, who is allegedly bringing a fresh new perspective to the organization.
What if you had a chance to mold this new leader into one that would bring success to the business and additional profits to the organization’s coffer? What would you include as the dimensions of this new leader? It is important to note that in How to Win Friends and Influence People, Mr. Carnegie dedicated all of Part Four to the discussion of what a leader should and could be.
We all know there are thousands of articles on the subject of leadership. But very few are on the sole purpose of leadership as Mr. Carnegie describes. The focus must always be on the subordinate’s success. It has to be remembered that leadership is indeed only as good as the quality of its followers. Employees can make or break leadership. Paying attention to people in a positive way and involving them are the key values.
At the conclusion of Part Four, Mr. Carnegie writes: Be a Leader; a leader’s job often includes changing your people’s attitudes and behaviors. Key principles among the complete list include:
- Begin with praise and honest appreciation
- Ask questions instead of giving direct orders
- Use encouragement.
- Make the other person happy about doing the thing you suggest
If we really had a chance to present a leadership directive to the newest authority, we would probably suggest just what Mr. Carnegie does. Leaders need to support the people they serve.
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