Paying positive attention to people and involving them in what we do are at the heart of Dale Carnegie Training. Our focus has always been on people, communication and relationship. How we work together with our graduates, our clients and our business partners helps to create a local economy where profitability and results go hand in hand.
It never hurts to reaffirm the core Dale Carnegie Principles that define what we do here in Indianapolis and across Indiana:
Become a Friendlier Person
- Don’t criticize, condemn, or complain
- Give honest, sincere appreciation
- Become genuinely interested in other people
- Be a good listener and encourage others to talk about themselves
- Make the other person feel important and do it with sincerity
Win People to Your Way of Thinking
- The only way to get the best of an argument is to avoid it
- Show respect for the other person’s opinion; never say, “You’re wrong.”
- If you are wrong, admit it quickly and emphatically
- Try honestly to see things from the other person’s point of view
- Appeal to the nobler motives
Be a Leader
- Begin with praise and honest appreciation
- Talk about your own mistakes before criticizing the other person
- Ask questions instead of giving direct orders
- Praise the slightest improvement and praise every improvement; be “hearty in your approbation and lavish in your praise.”
- Give the other person a fine reputation to live up to
Organizations today need to continue to focus on these simple strategies to promote success and individual achievement. When we reaffirm the common sense of these classic and historic attributes of both leadership and management, we make every business a little better here in Indiana and across the country.
In association with this article, click below for classes and additional information.
This post is brought to you by the good folks at Dale Carnegie Training of Central Indiana, providers of professional development and management development courses and information in Indiana. We would love to connect with you on Facebook.
Photo Credit:Dale Carnegie Training