What happens when the economy takes a turn downward and people lose their jobs? Many of them create their own jobs. A report from the Kauffman Foundation released earlier this week shows that more Americans started businesses in 2010 and 2009 than they have for the past 15 years, CNNMoney.com reports. Last year, 340 of…
Category: Sales Skills
Local companies make “most admired” list
Not one, not two, but three local companies have made Fortune magazine’s list of “World’s Most Admired Companies.” Simon Property Group Inc., WellPoint Inc. and Brightpoint Inc. of Indianapolis, and Cummins Inc., of Columbus, made the list. Fortune.com reports: Of the 57 industries studied, 22 are led by new companies this year, the largest proportion…
How to deal with negative online reviews about your business
Is your business represented on online review sites such as CitySearch or Google? There’s a very good chance that it is, but are you aware of what people are saying about you? If your business has negative reviews, the important thing is to make sure you don’t engage negativity with defensiveness or more negativity; use…
If prices go up, it might pay to inform your customers why
I was browsing on CNNMoney.com today and saw an interesting headline: “Don’t Call Us Gougers.” It was a story about the point of view of the gas station owner, taking flak from customers for raising prices. They say they’re just reflecting the price they’re being charged by gas suppliers, and it’s not their fault. That…