Stopping Your Listener From Nodding Off

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February 27, 2012
Stopping Your Listener From Nodding Off

Tweet No matter how masterful a presenter you are, there will be times when you notice the energy in the room is fading. A number of factors can play into this, not the least of which is you! It’s not that you’re a bad presenter, but it may be that you’re speaking to a...
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Establish Good Customer Follow-Up Procedures

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February 24, 2012
Establish Good Customer Follow-Up Procedures

Tweet Recent economic conditions have led to a highly competitive sales environment where less perspective buyers exist. A great asset to your company would be for you to make a conscious effort to remain in contact with your customers. Systematically following through with your current and potential customers provides a great opportunity to shape...
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Attention Leaders – Dealing with Distractions

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February 23, 2012
Attention Leaders – Dealing with Distractions

Tweet Ever had one of those moments as a leader when you suddenly lost all focus due to some distraction in the room? It can happen to anyone in the middle of a meeting with shareholders, a speech in front of an audience of employees, or even while sitting in front of a computer...
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Tips for Overcoming Speaking Jitters

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February 23, 2012

Tweet Public speaking is a huge fear for a lot of people. Fear of embarrassment. Fear of forgetting your...
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A ‘Pinteresting’ Take on Dale Carnegie’s Human Relations Principles

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February 16, 2012

Tweet If you haven’t yet heard of Pinterest, it won’t be long before someone sends you a link via...
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Four Ways to Stay in Touch

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February 15, 2012

Tweet Taking the time needed to stay in touch with customers and clients is easier said than done. But...
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Sales Training: What To Do With Angry Customers

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February 13, 2012

Tweet Every business deals with angry, complaining customers at one point or another. You can treat them in one...
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