6 Great Ingredients to Customer Service

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April 23, 2012
6 Great Ingredients to Customer Service

Tweet In every one of those cooking shows we watch the cooks, up against the clock, assemble a main dish from four ingredients; sometimes they do a good job and sometimes they do not. It is that way in customer service across Indiana as well. We only have a set amount of time (with...
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The 9 Basics of Good Leadership

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April 19, 2012
The 9 Basics of Good Leadership

Tweet As we look around Indiana and the Nine-County Region and assess almost four months of 2012, things are truly holding their own.  Sure, gas prices are still a major factor in this area in both business situations and in our private lives, but there are signals of both stability and opportunity as we...
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Marketing Your Leadership Skills for an Interview

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April 17, 2012
Marketing Your Leadership Skills for an Interview

Tweet Preparing for a job interview is hard, and it is no wonder why so many people worry about them. Part of this is because most people don’t have a lot of experience marketing themselves to others. We are taught as kids that we are supposed to be humble and not brag about what...
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Indiana’s Double Decade Release of the Forty Under 40 List Highlights Young Entrepreneurs

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April 13, 2012

Tweet For the last 20 years, the Indianapolis Business Journal has picked a handful of entrepreneurs who all share...
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A Five Step Solution for Organizational Change

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April 10, 2012

Tweet Here in Indiana, “Begin with the end in mind.” It makes sense to Stephen Covey and it makes...
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There is L.O.V.E. in Every Relationship

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April 6, 2012

Tweet As we look at the holiday weekend as it fast approaches, we see it indeed is a good...
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Becoming a Leader of Solid Reputation

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April 4, 2012

Tweet You may have heard the expression “Your reputation precedes you”, which is a nice way for others to...
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