Margaret Thatcher passed away at age 87 just the other day. As British Prime Minister, she had her bouts with controversy; but she will be long remembered for her leadership and her commitment to change. Regardless of topic or situation, The Iron Lady believed in both purpose and servitude. Across Indiana and even on...
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About ninety percent of the things in our lives are right and about ten percent are wrong. If we want to be happy, all we have to do is to concentrate on the ninety percent that are right, and ignore the ten percent that are wrong. If we want to be worried and bitter...
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Dale Carnegie once told the story of Pamela Dunham of New Fairfield, Connecticut, who had among her responsibilities on her job the supervision of a janitor who was doing a very poor job. The other employees would jeer at him and litter the hallways to show him what a bad job he was doing....
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In all truthfulness, there are many effective ways to open a talk. But Dale Carnegie was especially fond of opening talks with a story. His reasoning was audiences like to hear a speaker relate narratives from his or her own experience. In his book How to Develop Self Confidence & Influence People by Public...
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We see this often across the stores, restaurants and malls here in Indiana. They are in front of us in line. They might be too close to the rear of our car in traffic. They often complain out loud if it is taking too long. They might even make a scene in customer service....
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Dale Carnegie knew that the best way to correct someone’s mistake was to call attention to it indirectly, thereby getting the person to realize it for himself or herself. To illustrate the point, Carnegie told the story of when the eloquent Congregationalist clergyman and social reformer, Henry Ward Beecher died. The following Sunday, Lyman...
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Strategic teams drive every organization here in Indiana and it is through the power of numbers that we all succeed. Truly no one person is an island and we need the support and help of others to achieve both goals and objectives. The assembly of quality talent in the workplace offers everyone the chance...
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Dale Carnegie discovered early on that although he couldn’t keep people from criticizing him unjustly, he could do something infinitely more important: He could determine whether he would let the unjust condemnation disturb him. Carnegie once asked Matthew C. Brush, president of the American International Corporation, if he was ever sensitive to criticism; and...
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Dale Carnegie met Lucile when they were both studying short-story writing in the Columbia University School of Journalism. Lucile enjoyed a grand and full life. She had studied the organ at the University of Arizona, conducted a speech clinic in town, and taught a class in musical appreciation at the Desert Willow Ranch, where...
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As managers, the ability to use win-win negotiations skills can make all the difference in negotiating success. Likewise, it can be essential when influencing coworkers and facilitating constructive, positive relationships. Here are 6 things that managers should think about when preparing for a negotiation from your friends at Dale Carnegie Training of Central Indiana:...
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