Developing and understanding how your attitude relates to your career is a very important first step to increasing your sales success. Once you have an attitude understanding, you can better develop a personal value statement. A personal value statement is absolutely critical to communicating the value you provide to a client. Here are some...
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About ninety percent of the things in our lives are right and about ten percent are wrong. If we want to be happy, all we have to do is to concentrate on the ninety percent that are right, and ignore the ten percent that are wrong. If we want to be worried and bitter...
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There is an old saying in sales that goes something like this: a good close is always an opening. It is an opening for new business, referrals, customer allegiance, and success. But not every salesperson is good at closing a sale. If you have followed the Carnegie principles you know that integrity is just...
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In all truthfulness, there are many effective ways to open a talk. But Dale Carnegie was especially fond of opening talks with a story. His reasoning was audiences like to hear a speaker relate narratives from his or her own experience. In his book How to Develop Self Confidence & Influence People by Public...
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Is the customer really “always right?” As much as this mantra has been force fed to us all our lives, the answer, of course, is no. There are many situations where the customer simply cannot have what they want. The product or service that they desire may no longer exist, or it may not...
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Dealing directly with customers can be a difficult job because it’s not always easy to get to the root of a client’s issues. You must listen and understand the client before tackling the issue. However, once you have identified the issue, there are a few steps that you can take to ensure the process...
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Here in Indianapolis, Indiana we are always selling. In sales, it is always 24-7-365. You wake up in the middle of the night doing deals in your head thinking of even better ways to take care of your customers and clients. To truly succeed in sales you must follow the mantra of Winning Friends...
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In sales, especially here and across Indiana, we are so focused on getting new clients that we often plan heading to the area strip malls, the dentist and doctor offices, and the local restaurants or businesses to cold call and leave a card behind with the person willing to take it. We know that...
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There are five ironclad rules for selling anything, anywhere, at any time. This is assuming, of course, that you’re starting with a quality product that is priced competitively, and that you are promoting the product in the places where your prospects would likely look for it. But even with all that in place, any...
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Here are some recent topics in the news that should be of interest to business- and career-minded citizens of Indianapolis… Entrepreneurs offer advice for Lemonade Day When life gives you lemons, make lemonade. That’s what more than 150,000 “kid-preneurs” in 36 American cities—including Indianapolis—will do May 19 for Lemonade Day.” Read more here… Indiana...
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