Tis the season to be ethical; it is truly in the headlines, not just here in Indiana, but all over the United States. Every day we are reading or watching someone of professional stature crash in flames because of behavior and deception. It takes just seconds to wreck years of good works because of...
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As we speed to the end of the year, we all wants our sales numbers up and our year to be better than it was in 2010. But, client acquisition is clearly the most time consumptive endeavor for any sales professional. It simply takes a while to build a customer base and a solid...
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A map is a very good thing. Without direction, things happen. Sure you can pull out the GPS, or even more easily your smart phone and find where you are in Indiana at any time. But an old fashioned AAA or Rand McNally folded paper map still not only shows you where you are...
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Keeping employees happy in this economy can be a full time job for any Indiana organization. Giving people confidence and supporting their ability are critical aspects of motivating the workforce. But there are no easy recognition formulas out there. In 1926, Dale Carnegie authored, Public Speaking and Influencing Men in Business, which was edited...
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The winds have picked up. The leaves have fallen. There is a chill in the Indiana air. Summer is no more and winter is just around the corner. Change has happened with such speed that it is often taken for granted; the seasons just keep coming. People will make some adjustments to winter only...
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Lately, Facebook and Twitter have made it very easy for the public to voice concerns and opinions on a wide variety of topics from the political arena to customer service. In recent days, the furor regarding bank fees and an overnight movie service have made the companies shift gears and listen. There is a...
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Have you ever attended the Indiana State Fair? Go on the last day when the weather is perfect. Naturally, thousands of people pour into the gates from every direction. The Midway is packed full as you inch along. On both sides of this walkway, the barkers are shouting their services and wares. With each...
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